FAQ
Select from the following list of Technical FAQs. If you’re a new customer, we encourage you to read through the relevant articles.
how to activate Archibites libraries
Archibites libraries are locked to either your Graphisoft Company ID, Graphisoft User ID or Archicad Key. See here for more details.
Will Archibites tools work in future versions of Archicad
Archibites tool license is perpetual and includes all maintenance updates for the specific ArchiCAD versions (both current and older) stated on the product page. While there are no built-in restrictions preventing the tool from running in future ArchiCAD releases, Graphisoft may introduce core platform changes that impact its functionality. If core changes disrupt operation, compatibility fixes will be introduced as part of a new version. New versions with compatibility fixes or with new features are available via an upgrade fee. Refer to our terms and conditions for more detail.
My Archicad License keys have changed
Archibites can update the license keys, please see more details here.
I have upgraded Archicad to a newer version, do Archibites libraries need to be updated
No, anyone using a cloud subcription will not need to do anything. If you did change your license type, see here. Archibites libraries will work with future versions but if Archicad has made fundamental changes to how Archicad works we may issue a update and will notify you of this. See our terms and conditions here.
My Archibites license is not working
See here for troubleshooting options.
Do you provide objects as libpacks
Our objects are provided in lcf format. These are 100% compatible working alongside libpacks from Archicad/Graphisoft or other third party libraries and will not cause corruption or issues. Libpacks are used by Archicad for localisation and are fundamentally different in coding to their previously used lcf formats hence the reason Archicad advise not using lcf and libpacks together from GRAPHISOFT libraries, this excludes any third party developers unless the developer specifically states otherwise.
Is it safe to give Archibites my Archicad ID/Key information
Graphisoft Company ID, Graphisoft User ID or Archicad Key used by Archibites to secure our objects is considered public information in that any third-party object or add-on loaded into your libraries can access this information. It is not secure information nor will it comprimise your Graphisoft license security.
Are all products available in the Trial download
Are there instructions or tutorials on how to use the tools
Our tools are designed to be highly intuitive. However in the case where tools are feature packed we have started to provide tutorials here. Just look for the articles called ‘Tutorial’.
can we change the user count at a later date
We provide a pro-rata price (charging the difference only) if you wish to change your user count. However, if a newer version of the tool is available, we only issue licenses for that latest version. In this case, your existing licenses must be upgraded first (subject to an upgrade fee) before the pro-rata price for the additional users can be applied.
Our knowledge base provides more detailed articles for your convenience.
Archicad v30 and Archibites Tools
As early beta testers for Archicad v30, we’ve completed our testing and can confirm that Archibites latest tools do not require an update. Because all
I have upgraded to a new archicad version and archibites libraries are not working
If you are having issues with Archibites Libraries after upgrading to a new version of Archicad please check the following. Check you only have 1
Changed or updated your Archicad License key/ID
Have you recently changed your Archicad license keys or ID linked to your Archbites objects and tools. If you would like us to update the
Trial Version
A trial version of Archibites tools is available here. To use the trial version If you have any errors or problems, ensure…
How to get Archicad license keys/ID
There are several ways to get your Archicad license keys/Ids and seats for use in Archibites tools and objects. Your Archibites tools will be licensed